I've Been Hacked

Take a breath. You can fix this. Follow this action plan in order — the most critical steps come first. Everything here is free.

Day 1Do these right now

These are the most critical steps. Do them today.

Freeze your credit at all 3 bureaus — right now

This prevents anyone from opening new accounts in your name. It's free and instant online.

Credit freeze guide →

Change your email password first

Your email is the master key to all your accounts. Change it, enable 2FA, and check for forwarding rules an attacker may have set up.

Change your banking and financial passwords

Banks, credit cards, investment accounts, PayPal, Venmo — anything with your money.

Enable two-factor authentication (2FA) everywhere

Use an authenticator app (Google Authenticator, Authy) — not SMS, which can be SIM-swapped.

Check your bank and credit card statements

Look for any transactions you don't recognize, no matter how small. Thieves often test with small charges first.

Week 1Do these within the next few days

These steps build your official paper trail and catch more damage.

File a report at IdentityTheft.gov

The FTC will generate a personalized recovery plan and an official Identity Theft Report you can use with creditors.

Go to IdentityTheft.gov

Place a fraud alert with one credit bureau

Call Equifax (800-525-6285), Experian (888-397-3742), or TransUnion (800-680-7289). One call covers all three — they're required to notify each other.

File a police report

Some creditors and banks require a police report. File one with your local department — you can usually do this online.

Get your free credit reports

Check all 3 bureau reports for accounts or inquiries you don't recognize.

Free credit report guide →

Request an IRS Identity Protection PIN

This prevents someone from filing a tax return in your name. Apply at IRS.gov.

Get an IRS IP PIN

Contact your bank's fraud department

Report the compromise, ask about fraud monitoring, and request new account numbers if needed.

Month 1Follow-up and long-term protection

Lock down the rest and set up ongoing monitoring.

Opt out of major data brokers

Remove your personal information from people-search sites so it can't be used for future attacks.

Data broker directory →

Check your credit reports again

New fraudulent accounts may take a few weeks to appear. Check all 3 bureaus again.

Review your Social Security statement

Check ssa.gov/myaccount for any suspicious activity or earnings reported under your SSN.

Go to SSA.gov

Consider a paid monitoring service

After the immediate crisis, ongoing monitoring can catch new attempts early.

Set up ongoing freeze management

Remember to temporarily lift your freeze when you need new credit, then re-freeze after.

Frequently asked questions